Infographic - 12 Ways to Show Unhappy Customers You Deserve a Second Chance

12 Ways to Show Unhappy Customers You Deserve a Second Chance [Infographic]

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Studies show it takes a dozen positive experiences to make up for just one negative customer experience. Here’s a list of twelve positive customer experiences that can give you a second chance with unhappy customers. 12 Ways to Turn Unhappy…

Top 10 Business Lessons We Learned in Las Vegas

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After a weekend in Vegas, we came up with a list of ten business lessons showing that what happens in Vegas doesn’t stay in Vegas, when it correlates to important business truths. 10 Business Lessons a Trip to Vegas Can Teach You While…
5 Things Your Marketing Must Do, No Matter What Business You’re In

5 Things Your Marketing Must Do, No Matter What Business You’re In

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Marketing strategies and tactics can be very different, depending on industry, size or location. But there are five types of ROI your marketing must produce, no matter what type or size of business you run, and no matter where it is. 5 Types…
Pricing Strategies - Raise Prices Without Losing Customers

Pricing Strategies – Raise Prices Without Losing Customers

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Even when depleted profit margins and inadequate cash flow show the need to raise prices, many small businesses avoid raising prices they because they are afraid of losing customers. It's possible to raise prices without losing customers. Most…
The Secret Behind Top 10 Brand Taglines - Infographic

Built to Last: The Secret Behind Top 10 Brand Taglines [Infographic]

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Great brand taglines seem to create their own momentum, go viral, attract brand advocates and build buzz among consumers.  Infographic - Top 10 Brand Taglines and the Secret to Writing a Great Tagline of Your Own Every small business owner…
11 Small Business Tax Deductions You Don’t Want to Overlook

11 Small Business Tax Deductions You Don’t Want to Overlook

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Most business owners don't mind paying their fair share of taxes, but few want to pay more than they really owe. Make sure you don’t overlook these eleven often-overlooked small business tax deductions. Consult a Tax Pro.. and Make Sure…
10 Ways to Use Customer Feedback to Make Your Business Better

10 Ways to Use Customer Feedback to Make Your Business Better

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Few of the businesses that claim their customers come first actually have programs in place to solicit, collect and act on customer suggestions. If you aren’t seeking out customer feedback, use this top ten list to make your business better. Got…
7 Signs You Need a New Website

7 Signs Your Website Isn’t Pulling Its Weight – Time for a New Website

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We’ve all worked with people who didn’t seem to do pull their weight in the office compared to their co-workers; here are seven indications that your website may be falling down on the job, and a new website is a must-have. A new website…
12 Ways to Build a 12th Man Fan Base for Your Business

Got fans? 12 Ways to Build a 12th Man Fan Base for Your Business

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This post-season analysis of the Seattle Seahawks fan base - also known as the 12th Man - shows why Seattle fans played a part in their team’s success and explains why coaches and players alike dedicated their Super Bowl win back to them. 12…
9 Non-Customer Reviews that Can Help You Build Business

9 Non- Customer Reviews that Can Help You Build Business

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Many business owners ask customers for reviews on a regular basis; however, customer reviews can be just the tip of the word of mouth marketing iceberg. Here are nine other sources for business-building reviews that might not have occurred to…
6 Marketing Lessons You Can Learn from Super Bowl Ads

6 Marketing Lessons You Can Learn from Super Bowl Ads

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You may not have the funds to buy a Super Bowl ad this Sunday, but you can still think like a marketing master and create promotions that will get your fans buzzing. 6 Small Business Marketing Strategies Based on Super Bowl Ads that Get Fans…
12 Quotes About Taking Risks - Nothing Ventured, Nothing Gained

12 Quotes About Taking Risks: Nothing Ventured, Nothing Gained

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From time to time we all need a shot of courage; these twelve motivational quotes for the workplace touch on the rewards that come from taking risks, and they will inspire you to lead your business to new heights. 12 Motivational Workplace…
4 Ways to Find and Treat Customer Pain Points

4 Ways to Find and Treat Customer Pain Points to Make the Sale

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Good marketing medicine: You have product and service solutions, but do your prospects actually understand how to ‘apply’ them? Here are four ways to find and treat customer pain points, so that you can make more sales. Good Marketing…
12 Famous Movie Lines with Priceless Advice for Business Leaders

12 Famous Movie Lines with Priceless Advice for Business Leaders

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These 12 famous movie lines will probably evoke memories, but these memorable movie quotes can also inspire your business leadership with their uncanny insights. Motivational Quotes for the Workplace: What 12 Famous Movie Lines Can Teach…
Experian Deal Seekers Report shows four things matter more to deal seekers than customer service.

Infographic – Deal Seekers Say 4 Things Matter More than Customer Service

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If you believe that customer service is your strongest selling point, you might want to think again. New study on deal seekers reveals that shoppers care less about service than they care about four other key factors. Deal Seekers Tell You…