Consumer Behavior Archives

12 Ways to Reinvent Customer Service Quotes + Infographic

Consumer Behavior, Customer Journey, Employee Culture, HR and Staffing

One reason that the customer experience is so similar from business to business is that everyone is approaching it the same way. These twelve customer service quotes about relationships can change the way you see your customers and help you…

6 Things You Need to Know to Engage Millennials [Infographic]

Consumer Behavior, Marketing and Branding, Trends

It can be tough to engage Millennials, but it’s worth a try since they are more inclined than previous generations to become vocal advocates for the brands they love and trust. Engage Millennials by Understanding What Makes Them Unique A…

Corporate Social Responsibility – What’s Your Give Back?

Business Strategies, Consumer Behavior, Leadership, Marketing and Branding

More than 90% of consumers say that they think more favorably of brands and more than 70% say that they will even choose to do business with a brand whose CSR - corporate social responsibility aligns with their own personal values. Can you…

Consumer Spending Indicates Retail and Manufacturing Sectors are Growing

Consumer Behavior, Restaurants and Retail, Supply Chain

After a colder-than-usual winter for much of the U.S., there are many indications that not only is spring on the way, but a healthy economic bounce back is, too. Recent consumer spending reports that point to growth. Consumer Spending Shows…

Data Never Sleeps Infographic - What You Do in the Next 60 Seconds Could Boost Web Leads, Conversions and Sales

Marketing in 60 Seconds – The Data Never Sleeps Infographic and Digital Content Explosion

Consumer Behavior, Marketing and Branding, Social Media

According to the Data Never Sleeps infographic, in the next 24 hours consumers will spend about four hundred million dollars on e-commerce buys. A peek at a minute of digital content sharing can provide you with ideas on how to bring more online…

Experian Deal Seekers Report shows four things matter more to deal seekers than customer service.

Infographic – Deal Seekers Say 4 Things Matter More than Customer Service

Business Strategies, Consumer Behavior, Marketing and Branding, Restaurants and Retail, Salon and Spa, Small Business

If you believe that customer service is your strongest selling point, you might want to think again. New study on deal seekers reveals that shoppers care less about service than they care about four other key factors. Deal Seekers Tell You…

Master the Marketing Channels Set to Win Next Year

B2B, Business Strategies, Consumer Behavior, Marketing and Branding

Find out which marketing channels will win more time and money and which will lose out when it comes to marketing budgets in the New Year. Happy New Year to the Marketing Channels Set to Win in the New Year New survey shows which marketing…