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12 Ways to Show Unhappy Customers You Deserve a Second Chance [Infographic]
Business Strategies, Customer Journey, Marketing and Branding, Restaurants and Retail, Small BusinessStudies show it takes a dozen positive experiences to make up for just one negative customer experience. Here’s a list of twelve positive customer experiences that can give you a second chance with unhappy customers.
12 Ways to Turn Unhappy…
What to Do When the Customer is Wrong
Customer Retention, Entrepreneurs, Marketing and BrandingNo matter the saying, "the customer is always right," the fact is, sometimes the customer is wrong. Here are some of the signs it may be time to let a customer know they’re wrong, in the right way.
How you can tell when the customer is…